FREQUENTLY ASKED QUESTIONS
What is the difference between the Classic, Premium and Prestige collections?
- The Classic collection is made of natural beech wood and their burning time is 1.5 hours.
- Premium collection is made of natural wood such as: beech, ash, oak and their burning time is 1.5 hours.
- The Prestige collection is made of natural wood such as: beech, ash, oak and their burning time is 4-5 hours. (burners are more efficient, burn longer, consume less).
Is the biofireplace safe if we have small children?
Yes, biofireplaces are completely harmless! Due to the low temperature of the fire, it is impossible to get burned instantly, and a child of any age will just instinctively pull his hand away and not get hurt.
How much bioethanol is needed for 1 hour? for combustion?
Approximately 200-300 ml., depending on the selected model. Read more about the fuel requirement of a specific model in the product description, in the technical data section.
Does the biofireplace provide heat?
The temperature of the fire of the biofireplace does not exceed 150°C and you will feel the heat around it quite well, but still, the biofireplace will not replace the main heating of the house.
What is bioethanol made of?
Bioethanol is a product of plant origin, produced from plant raw materials:
- Raw materials containing sugar: sugar cane, sugar beet;
- Raw materials containing starch: potatoes, grains;
- Lignocellulose, wood, straw.
But the most important thing is that it does not harm the environment, does not emit any smoke or soot.
Does the biofireplace have any consumables?
The only consumable is bioethanol.
Does the biofireplace emit a smell?
High-quality bioethanol burns completely odorless.
Is it safe to use such a biofireplace at home?
It is safe to use a biofireplace in an apartment/house if you follow simple rules:
- You do not install the fireplace near curtains, etc.;
- You avoid drafts;
- You do not leave children unattended.
Can glass crack from temperature?
We use tempered, heat-resistant glass 5 mm thick. The glass is designed to withstand much higher temperatures, so we have a high temperature reserve.
In case of accidental breakage, such glass shatters into shards, minimizing the possibility of injury.
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